Privacy Policy

The term ‘Eastern Christian Publications’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 3574 University Drive, Fairfax, VA  22030. Our company business license number is 104053 in the City of Fairfax, Virginia. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  •  The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Eastern Christian Publications’ prior written consent.
Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

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Shipping

Eastern Christian Publications ships books and other printed material purchased through this website, by mail or by phone.  Electronic subscriptions, products, and downloads are not shipped, but delivered by electronic media.

Products are generally shipped via United States Postal Service Media Mail to US domestic customers, and by First Class parcel Mail to international customers.  Priority Mail for US domestic customers can be requested for an additional charge.  Countries where the US Postal Service does not deliver are excluded.

For large orders, UPS Ground shipping is used.

Products are shipped within 7 days of order and payment confirmation, unless a product is out of stock and back-ordered.

Shipping rates (including packing material and labor) are:

  • US Domestic — 10% of order total, minimum of $5.00 per order
  • International – 25% of order total, minimum of $10.00 per order
  • Tracking of shipments can only be done for UPS Ground shipments.

Return Policies

Defective, or unused products in new condition, may be returned for full product credit within 2 weeks of receipt.  Shipping charges are not refundable.  Customers must pay for return shipping.

Returns should be sent to:

Eastern Christian Publications
PO Box 146
Fairfax, VA 22030

Returns must state the reason for the return and a copy of the original invoice or receipt of payment.
Customers may request a replacement product, credit toward other purchases, or a refund by check.